CUSTOMER CARE

At Everything Nice, we are committed to offering a wide variety of fine children’s clothing for boys, as well as, girls from newborn to tween. Our mission has always been to offer children's traditional style heirloom quality outfits that rival the chicest Beverly Hills boutiques in quality and style; while providing reasonable prices and the convenience of on-line shopping.

For your convenience we are an online store open 24 hours, 7 days a week. We accept major credit cards MasterCard, Visa, and American Express to further enhance your shopping experience. All customer inquiries shall be emailed to:

customercare@everythingnicefinechildrensclothing.com

Our commitment is to reply within 24 hours.

SALES TAX
California residents will have 9% sales tax added to the total amount of the purchase.

SHIPPING & HANDLING

PURCHASE AMOUNT	UPS GROUND	UPS 3-DAY	UPS 2-Day
Up to $50	$10.95	$20.95	$25.95
$51 - $100	$10.95	$22.95	$26.95
$101 - $150	$11.95	$24.95	$28.95
$151 - $200	$12.95	$26.95	$30.95
$201 - $250	$13.95	$28.95	$33.95
$251 - $300	$FREE	$29.95	$37.95
$300 or more	$FREE	$30.95	$42.95

Overnight delivery is available for a substantial charge depending on inventory of items ordered. Items ship next business day. Special requests for same day shipment will be accepted on an individual basis and depends solely on UPS scheduling. Alaska and Hawaii residents may require additional shipping charges calculated at checkout.

Please note, in most cases there is a 24 hour processing time prior to shipment release. Standard Ground usually delivers within 5-7 business days after shipment release, 3-Day Select delivers 3 full business days after shipment release, and 2-Day delivers 2 full business days after shipment release; weather conditions permitting.

We currently can not accept international orders.

RETURN POLICY
Upon delivery please inspect the order thoroughly and determine acceptability within the first 3 days. If for some unfortunate reason an item needs to be returned, please follow the Return Policy steps outlined below:

returns@everythingnicefinechildrensclothing.com

Please email prior to following up with a phone call.

· Item must be postmarked within 10 days of delivery (please see exceptions below). It is suggested that the item be returned using an insured and traceable shipping method. Everything Nice is not responsible for returns lost in the mail. Shipping cost is the responsibility of the customer.

· Please include a copy of the original invoice including the Return Authorization Code. Packages sent back without the Return Authorization Code, or past the return cut-off timeframe will not be accepted. On an individual basis Everything Nice may accept a Return past the due date, however a 50% restocking fee is strictly enforced.

Everything Nice
Returns Department
9190 Olympic Blvd. #333
Beverly Hills, CA 90212

· Item must be in original unworn condition with all tags intact. Item will be fully inspected to ensure item is in “new” condition showing no signs of wear, cleaning, or foul scent. Items deemed used will be sent back to customer incurring further shipping charges. Items must have all tags for a Full Refund.

· Credit will be issued for the purchase price placed back on the original credit card used for the purchase. Shipping costs are non-refundable.

· If item is returned in a crumpled fashion, or needs special attention to revive to perfect condition, a 25% - 50% fee will be implemented. We ask that Customers use ultimate care with items being returned. This is strictly adhered to in our policies.

· Exceptions to the 10-day Return Policy include: Christening Outfits and Accessories, Holiday Attire, Formal Styles, All White Items, and Sale Items. These items must be postmarked within 3 days of delivery – following all the above steps for proper return.

· Orders for 3 or more like items, generally for Wedding Parties or 3 or more items meant for one child – must be returned within 5 business days of receipt. And an automatic 15% restocking fee is incurred on the returned items. Size exchanges are happily handled at no restocking fee.

· Special Orders, Party Hats, any Head Wear and Socks are considered FINAL SALE, and will not be accepted for return. Sale Items may also indicate Final Sale in the description. Holiday Items purchased within 10 days of the Holiday are considered Final Sale.

· Shoes will only be accepted as an exchange for a different size - NO REFUNDS.

· SALE ITEMS will only be accepted for Store Credit, refunds will not be issued. Clearance Items will indicate Final Sale in the description and/or marked 40% or more off regular price, these items are not eligible for Store Credit or Refunds.

· Exchanges will follow the same procedures above. It is encouraged that the client place a new order for the replacement item, and Everything Nice will credit the account once the original item is received back in “new condition”. We recommend this due to the high turn-over of availability. Everything Nice will charge the credit card for replacement items and shipping – credit will be given when the original item is received back in sellable condition. ABANDONED ORDERS
Orders either refused by the customer or deemed undeliverable due to incorrect order information will be charged a 50% restocking fee plus all applicable shipping charges. If additional charges exceed amount of the goods, Everything Nice will abandon the property and credit will not be issued.

TERMS & CONDITIONS

For full details of the terms and conditions that govern this website, please Click Here

PRIVACY POLICY
Everything Nice believes in protecting customers’ privacy and we will not share or sell information you provide to us. Our site has a secure server processed through YAHOO Store in order to provide a secure shopping experience. Everything Nice may on occasion send emails in regards to special product offerings. You may unsubscribe to our email list at any time.

FEATURED BRANDS
Just a few of the many quality brands available at Everything Nice: IMP Originals, Little Things Mean A Lot, Kecci, Will'Beth, Fouger, CI Castro, Angel Baby Shoes, Party Hats, Dust Bunnies, Le Top, Feltman Brothers, Carriage Boutiques, Florence Eiseman, Petit Ami, and many more brands.

The styles we specialize in for young children include: heirloom quality christening gowns, smocked outfits, party dresses, tuxedos, suits, vest sets, eton suits, shortalls, longalls, soft cotton onsies and footies, coordinating outfits, brother-sister coordinates, holiday clothing, organza dresses, embroidered dresses and many more fabulous traditional children's styles.

Accessories we offer are top notch quality in the latest styles and colors. We offer the softest Layette pieces for newborns and infants, including the most sensationally soft blankets and the most fashionable diaper bags in oriental motif. There is a wide variety of leather toddler shoes as well as crib shoes that coordinate with all our outfits. And designer socks and party hats that complete an outfit for any occasion.

At Everything Nice we believe that our customers come first and we pride ourselves on top notch customer service, second to none! We appreciate your patronage and look forward to many years of providing you quality children's clothing and accessories.